Product Support
Faults, Warranty & Repairs
For repair requests, spare parts, warranty claims, damaged or incorrect items. Repair requests cover Newgate Clocks and Jones Clocks only.
DIY Spares & Repairs
We've created a series of videos and guides to help you tackle any issues that may arise with your clock at home.
Clock Care and Information
Get all the information you need to care and maintain for your clock here, be it cleaning, battery information or hanging advice.
Digital Clock Instruction Manuals
Lost your instruction manual? Online copies are available here.