Clock Care

Looking after your clock properly will keep it running accurately and looking its best for years to come. This guide covers the key things to know about environment, cleaning and hanging.

Battery Guidance

Your clock requires a brand new, standard alkaline battery to run accurately.

Lithium, rechargeable, and "boosted" or premium batteries (such as Duracell Optimum or Plus, or Energizer Max or Max Plus) are not suitable and should not be used: these are designed for high-drain gadgets like cameras and games controllers, not the light, steady draw a clock needs.

We recommend Duracell Simply or Classic, or Energizer Alkaline Power. Even a battery that is new but has been sitting in a drawer for a long time may not perform well enough.

 Always fit a battery purchased recently from the shop.

Environment

Your clock is designed for indoor use only in domestic and light commercial settings. Heat and moisture can cause materials to melt, warp, or corrode, and may loosen the clock hands. To protect your clock, avoid placing it in areas with:

High humidity, including bathrooms, kitchens, conservatories, greenhouses, sheds, or near swimming pools.
Excessive heat, including above cookers, radiators, fireplaces, or wood burners.
Direct sunlight, which can fade, warp, or damage clock materials over time.

Damage caused by heat or moisture is not covered under warranty.

Corrosion and Rust

If corrosion or rust develops, the clock has been exposed to heat or moisture. All clocks should be kept dry and away from high humidity or direct heat sources regardless of their material. Corrosion damage is not covered under warranty.

Hanging a Wall Clock

Our clocks may have a metal hanging rim, a built-in metal bracket, or a moulded acrylic bracket. To hang your clock safely, use a wall fixing suitable for your wall type and the weight of the clock. Make sure the wall is strong enough to support it, and that the fixing is securely anchored with a large enough lip to prevent the clock slipping off. If you are unsure which fixing to use, seek advice from a professional tradesperson.

Cleaning

Keep your clock dry at all times and free from dust to protect the movement. Clean only with a soft, dry cloth. Never use water, cleaning agents, or abrasive cloths, and do not expose your clock to extreme cold, heat, or direct sunlight.